Stop Skype for Business sending Messages to Drafts


I had an issue recently where I was getting an absurd amount of draft messages into my Outlook Client. The message was one that I already had sent to a co-worker over a week ago. I had already deleted over 400 messages from my drafts to this point. I tried running the Skype for Business tool to see if it would clear the cache of temp files and hopefully stop this from happening.

No dice, I restarted my computer multiple times and the Skype for Business application itself. The problem still persisted.  I then did what most people today, I complained on Twitter.

 

I felt vindicated briefly, but the problem was still there, then having a few free minutes I went to the Googles.

Skype Business keep adding draft messages

That is where I found the answer! User Jordan Nolan pointed another user to the solution and right location of the culprit file!

How to Fix Skype for Business Draft Message bug

  • Exit out of Skype for business
  • Navigate to the following location on your computer – %LOCALAPPDATA%\Microsoft\Office\16.0\Lync\{sip_id}\History Spooler\ 
  • Delete all files in this Directory
  • Close out of Folder and Restart Skype for Business

Skype business history file location

Why does this happen?

It is not really clear as to why this happens, One thing I did observe is the user I was interacting with had just moved to Office 365, I am still on Exchange. I like the other users are in a mixed application shop meaning, I installed the latest version of Skype over an older install. There maybe some bug I am unaware of that doesn’t play nice with the different versions

Nerd’s Blurt

This was a simple fix, and I am hoping it doesn’t happen again as it is more annoying then anything as a user to have to do this. I do not like hundreds of drafts in my draft folder and seeing that number made me cringe every-time.