If you wish to use the VMware vCenter Web Client to access the vCenter Support Assistant, there are a few additional steps you need to perform on the OS you are accessing the appliance from.
1. Based on the OS that the vSphere web client is running on, navigate to the appropriate directory:
Windows 7 or Windows 2k8 server: C:ProgramDataVMwarevSphere Web Client
Windows XP: C:Documents and SettingsAll UsersApplication DataVMwarevSphere Web Client
Mac OS-X and Linux: /var/lib/vmware/vsphere-client
2. If the directory already contains a file named “webclient.properties”, open it. Otherwise, create it.
3. In the file, please add the following line:
4. Restart the vSphere Web Client.